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Shipping & Returns

Goods purchased by mail order that prove unsuitable may be returned for refund, credit or exchange if they are returned to the Company within 7 days of receipt, subject to the following conditions.

Items are returned carriage paid, unused and in their original condition to secure a refund.

Items must be returned complete with all packaging in good condition. The Company is not obliged to make any offer to refund, credit or exchange goods if received outside the 7-day period.

Items not returned within 7 days will be subject to a re–stocking fee of not less than 15% (this does not affect statutory rights) should the Company agree to accept the goods.

We cannot accept for return non - stock / special order items once supplied unless there is a specific manufacturing defect.

We cannot accept responsibility for returned goods which are undelivered, retain your proof of postage for use in the event of any claim.

The Company is not responsible for any costs incurred during fitting or removal of any allegedly faulty (or incorrectly supplied) goods.

To offset the cost of order processing, the Purchaser will be charged a handling fee in accordance with costs incurred by the Company on all returned goods unless the Company accepts liability for any unsuitable or faulty item.

An amount no greater than 25% of the original purchase price will be applied.

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